Return & Replacement Policy

At kosine, we maintain strict quality checks to ensure you receive the best product. However, in case of any issues, please read our policy carefully:

• We only offer replacements, not returns.
• Replacements are applicable only if:
  • You received the wrong size, or
  • You received the wrong product, or
  • The product is damaged

Important Requirements

• You must record a clear, continuous unboxing video (without cuts) showing:
  • The sealed package being opened
  • The issue with the product
• Without this video proof, replacement requests will not be accepted.

Note

• We do not offer refunds under any circumstances.
• Requests must be raised within 48 hours of delivery.